Twitter Establishes Presence in the Hunt for Jobs

Megan Niager

“There are a lot of Twitter naysayers out there. Until you start playing with Twitter, it’s hard to understand the value of it,” said Sloane Kelly, content developer for BFG Communications in Savannah, Ga., who used this social media tool to invite job seekers to post their application for a recent job opening at the company.

Kelly works in the content department at BFG, “a nationally ranked, brand building creative solutions machine,” according to their Web site. Kelly arrived at the company roughly three years ago and while BFG already had blog as a means to get their feet wet, there needed to be more of a social media presence, she said.

BFG has several social media accounts, including Facebook, Flickr and MySpace and while the content department works as a collaborative force to update their social media, Kelly maintains the Twitter account. “Twitter is the world that I like to play in,” she said.

Twitter is a social media networking site that gives users the opportunity to post “tweets” about whatever they wish in 140 characters or less. In the words of the service, “It is what you make of it.”

BFG had previously mentioned job openings via Twitter, but this was the first time they specifically asked for interested parties to apply for a position as Assistant Content Manager without the traditional cover letter and resume, she said.

After posting the opening via Twitter, BFG Communications wrote on their blog, “We decided to do things differently this time around with the application process… The job requires a great deal of social media savvy. So the hope is applicants will not only show us why they’re perfect for the job but also their understanding of Twitter and the social web.”

“It’s been awesome and an interesting way to get to know people,” she said. There was a lot of creativity in the way that people respond, Kelly said.

BFG received highly positive response from an impressive group of people, she said. There have been several applicants who stood out creatively and made good use of the social media space, which is exactly what they’re looking for, Kelly said.

Nicole Galletta, 27, saw the tweet posted by BFG inviting job seekers to apply for their opening via Twitter. Galletta had been recently laid off from Sojo, Inc, a branding and marketing firm in Atlanta, Ga., and used the social networking resources she was already a part of to find a new job.

Galletta replied to the BFG tweet by posting a link to a blog she wrote as a means to sell herself to the company. Her tweet was public, meaning it could be seen by all users on Twitter. “It was pretty bold,” Galletta said. She said she's never put a job out there like that before.

Galletta said she’s definitely benefited from using social media, especially Twitter. Just as in real life, people benefit from the connections they have with people, she said. “With Twitter, you establish a connection and reap the benefits,” Galletta said.

“Twitter is the place to be,” she said. She explained a lot of people are still confused about Twitter, thinking, “it’s like just updating your Facebook status a bunch of times.”

Janet Fouts is an expert in the field of social media. As a "social media enabler", she defines her job as helping people understand what social media is and figure out what their goals are within the social media world. She then helps them implement those goals.

From an article on her Web site entitled “Job Hunting with Social Media”, Fouts pointed out that “everything that is written on Twitter is archived in just a few minutes by the search engines.” Fouts encourages her clients to perform a Google search on themselves and analyze the message and perception they are delivering to the virtual world.

Many people are adopting social media already in job searches, she said. “Pretty soon, you’re not going to be able to ignore it because it’s going to become the norm,” Fouts said. Fouts said to use Twitter to let your loyal followers know that you’re looking for a job, and be specific about what you’re looking for.

Heather Huhman is the founder and President of Come Recommended, which is an online community that connects the best entry level candidates with the best employer, she said. Huhman also tweets and post public relations related job openings on Twitter.

Huhman said she has heard from 100 new hires this year who said they obtained a job through a tweet or link that she posted. "I need people to tell me," she said. She said that there's really no way to track the success rate if she doesn't hear from applicants.

Sloane Kelly of BFG Communications doesn’t know if this form of job application will become a trend for everyone but it has worked for them. "We’re always trying to push the envelope and break the typical mold by thinking outside of the box," she said. "That’s what we’re all about."

Edited by: Kristen Luca